Your Privacy Matters

Your privacy is not a formality at Waves — it is a foundational commitment. This policy explains how your personal information is collected, used and protected when you interact with this website.

​

Information We Collect

When you contact us through this website, book a consultation, or sign up for resources, we may collect your name, email address, phone number and any information you choose to share in your message.

 

How We Use Your Information

Your information is used only to respond to your enquiry, provide the services you have requested, and send resources you have opted into. We do not sell, share or trade your personal information with any third party.

 

Clinical Records

Clinical records for therapy clients are maintained separately and securely in accordance with the requirements of the Ontario College of Social Workers and Social Service Workers and applicable Ontario legislation including PHIPA — the Personal Health Information Protection Act.

​

Cookies

This website is hosted on Wix and may use cookies to improve your browsing experience. You can adjust your browser settings to refuse cookies at any time.

​

Email Communications If you subscribe to receive resources or updates from Waves you may unsubscribe at any time by clicking the unsubscribe link in any email or by contacting us directly.

​

Your Rights You have the right to access, correct or request deletion of your personal information at any time. To make a request contact us at wellness@wavestherapy.ca

.

Contact

If you have any questions about this privacy policy please contact: Nicole Pitt, MSW, RSW Waves Psychotherapy nicole@wavestherapy.ca, 419-999-6071.